Our Inbound service provides online access to a full range of call routing, monitoring and management tools to empower your business and drive customer service.
The service is packed with features to help you manage incoming calls, providing greater business efficiency, resilience, flexibility and better customer service. From simple call routing through to comprehensive call centre services, Inbound is everything your business needs.
- Call Stats
- Call queuing
- Auto attendant (IVR) / announcements
- Call Whisper
- Business Continuity